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Executive Housekeeper

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Apply Today! Great Opportunity to work with SREE Hotels LLC!

SREE Hotels LLC is seeking an experienced Executive Housekeeper to manage our Heart of the House team at our BRAND NEW SpringHill Suites by Marriott hotel located in the Uptown area of Charlotte, NC

OPENING IN APRIL 2017!

ABOUT SREE HOTELS LLC

As one of the fastest-growing property management groups in the Southeast, SREE Hotels LLC offers our associates unparalleled opportunities for advancement in the Hospitality Industry. The Company currently owns and operates 20 brand name hotels in popular markets like Charlotte, Raleigh, Columbia, Charleston, Cincinnati and Washington and we are expanding. Our portfolio includes well-respected brands like Marriott, Hilton, Starwood & IHG. Our Corporate Office is centrally located in the beautiful Ballantyne area of Charlotte, NC.

ABOUT SPRINGHILL SUITES by MARRIOTT – CHARLOTTE UPTOWN

Welcome to the SpringHill Suites by Marriott located in the heart of Charlotte's Fourth Ward area. This brand new hotel will open in April 2017 and will offer guests unparalleled modern amenities and fresh, local complimentary breakfasts. Located within walking distance to many of Uptown Charlotte's major attractions such as Discovery Place, The Blumenthal Theater, Charlotte Mint Museum and the Nascar Museum, not to mention its close proximity to Bank of America Stadium and Time Warner Cable Arena, this will surely be one of the most popular hotels in the area. Apply today and become part of this amazing hotel's history!

JOB DESCRIPTION

Executive Housekeeper

Scope and General Purpose:

To supervise and control the cleaning and servicing of all bedrooms, restaurants, function and public rooms of our dual-branded hotel, the Courtyard & Residence Inn by Marriott - Raleigh/Brier Creek.

PRIMARY RESPONSIBILITIES

Manage the daily operations of the Housekeeping, and Laundry departments. Responsible for budgeting, forecasting, and financial planning of the departments. Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. Manage operating expenses to maximize costs while providing excellent guest services.Coordinate department's activities with other departments to facilitate increased levels of communication and guest satisfaction. Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.

Main Duties:

To ensure that all bedrooms and public rooms are serviced and cleaned daily.
To ensure that function rooms are cleaned as soon as they have been used to ensure a fast turnaround.
To ensure that VIP rooms receive the designated extras.
To ensure an adequate supply of clean linen in a good state of repair.
To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is affected.
To liaise with General Manager and notify areas needing attention, in respect of decor.
To ensure that the most suitably qualified person is appointed in the event of a vacancy – wherever possible this should be an internal promotion.
To ensure that staff are coached and trained to perform their duties effectively.
To ensure that attendance registers are completed daily and in accordance with statutory regulations.
To ensure that salary variations and administrative returns are completed correctly and submitted timely.
To draw up duty rosters and ensure that manning levels are correct, to agreed standards, and are not exceeded without permission.
To ensure that adequate supplies of cleaning materials are available.
To ensure that staff accommodation is kept clean and in a good state of repair.
To ensure that regular fire and evacuation drills are held.
To ensure effective communications through attending meetings and imparting information at regularly held staff meetings with assistant housekeepers.
Qualifications/Skills

To succeed in the position of Executive Housekeeper, you must be able to direct and motivate your staff to clean rooms with prospective check-outs or discharges in the most efficient manner and cost-effective way possible; to prepare work assignments; make recommendations to improve service and ensure more efficient operations; prepare reports concerning room occupancy, payroll, and department expenses; and obtain and monitor the appropriate use of equipment, facilities, and materials needed to do housekeeping work.

Education/Background

A high school diploma or equivalent is required. A minimum of two to four years of work-related skill, knowledge, or experience is needed. You must possess knowledge of procedures for providing top-notch customer and personal services, including meeting quality standards for services, and evaluating customer satisfaction.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

*Relocation not provided

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